Shipping Info

Miss Hana - Malaysia supports a variety of ways to send the goods, payment before 12pm during the day, we will send out the goods at the same day.  Due to Saturday is half day working day, please arrange payment before 10am, and we may arrange the good for you at the same day. Sunday / Public Holidays no delivery services.

We, Miss Hana -Malaysia will not be liable for any loss, costs, damages, costs or expenses, delayed delivery. If nobody sign for the parcel, postal workers will leave a note to inform customers, customers can call their own mailing company to arrange re-delivery.

All regions of Malaysia Delivery charges are as follows:

     * West Malaysia - purchase above RM150.00, Free Delivery. Less than RM150.00
will be charged a minimum courier fee RM8.00
     * East Malaysia - purchase
above RM180.00, Free Delivery. Less than RM180.00, will be charged a minimum courier fee RM12.00
     * Postage Fee based on products - a few products do not comply with the above conditions will produce an additional fee. This additional fee is calculated, according to the shipping zone. To know which products in this case, please contact our customer service staff.

**** Promotion Items and Value Package are NOT FREE DELIVERY.

In rare cases, your item is defective or missing your order, please follow the instructions in our FAQ, or contact our customer service staff.
If your country is not listed in the shipping list, please contact our
customer service for further inquiries.

Standard shipping days are Monday, Wednesday and Friday. For example, if you order on Tuesday, your goods will be
send out at the next day.

After send out parcel, we will provide you a tracking number and update at the system. In our website, you can track your order status.

If you have any questions about shipping, please contact us for further explanation.